Такое письмо получил от одного из продавцов продукции мундорф:
Dear Valued pcX Customers,
As many of you know, MUNDORF is one of the DIY Audio community’s biggest brand names with extensive offerings, in a multitude of product categories – Film Caps, Electrolytic Caps, Inductors, Wire, Connectors, Etc.
Around the middle of 2017, we began to see product lead times for Mundorf increase quite substantially (in some cases, lead times have ballooned to as high as 40 weeks), causing a dramatic increase in customer back-orders...leading to frustration for both supplier & customer alike.
This has caught us all off-guard.
We have discussed this matter with our distributor, who has in turn, heard back from MUNDORF...and the reasons given are:
Increased world-wide demand for Mundorf products, far ahead of projections
Substantially Increased lead times for raw materials (due to competitive demand for the same materials, in the car battery market, among others)
Lack of Production capacity, for outsourced OEM’d products (due to competition from other industries)
Extended lead times for new cap winding machines, and other “key” production equipment
What is pcX doing about it ?
We will work with each customer, to see if we can find an acceptable “MUNDORF” substitute, that we have in stock – another value, or from another series – that can be used instead.
We are substantially increasing stocks of any products available “right now” from our distributor, and MUNDORF – so this problem doesn’t expand further.
We will ask our distributor to expedite shipping, and use the fastest available Express method, wherever possible.
We will ensure that existing back-orders are more than just covered – we will top up each order, so that after these back-orders arrive and are filled (over the next 4 to 5 months), there is sufficient left over stock to handle future demand.
The purpose of this notice was simply to explain the delay, to re-calibrate everyone’s expectations as to when it will be resolved (Now thru mid-Summer), and explain what we are doing, going forward, to ensure this circumstance doesn’t arise again.
We appreciate everyone’s support and understanding on this matter, given that almost all of this is outside of our control.
Your pcX Team.
Дорогу осилит идущий